Data protection
The General Data Protection Regulation (GDPR) aims to regulate the processing of personal data and ensure the right to protection of this data. Its implementation seeks to safeguard and establish all the guarantees to prevent the misuse of your personal data, providing you with all the necessary mechanisms to control it. It applies to anyone who processes the personal data of data subjects in the European Union (customers and employees). All companies and organizations must take measures to preserve and ensure the security of the data they process. Supervision of the implementation of the GDPR will be carried out in Portugal by the CNPD (National Data Protection Commission), which will act as the Supervisory Authority.
The mercadodocolchao.co.uk commitment
mercadodocolchao.pt undertakes to ensure the confidentiality of personal data (its own and that of third parties, i.e. its customers); to inform the customer about third parties that may have access to the data (at the moment, we share with carriers and payment providers); and to inform the customer if improper access is detected. We use cookies to enhance our users' experience and improve the quality of our website. By browsing our store, we assume that you agree to receive all cookies.
As the Data Controller, mercadodocolchao.pt undertakes to collect only the data that is strictly necessary for the provision of the service; not to use this data for any other purpose that has not been consented to by the data subject; to keep the data for the period necessary for the provision of the service; not to transfer this data to third parties and to ensure the security of the data.
Customer commitment
In all our communications, we want to continue to be transparent and clear about our services, prices, campaigns and information of interest available in our store. In view of our commitment, and if you wish to continue receiving communications so that you are aware of our news and can make the most of our products, we will need your consent. We promise not to spam you and to always provide you with information that is relevant to you, in the light of the General Data Protection Regulation and the principles and ethics of our team.
Change Privacy Settings
You can use our contact form or send an email to info@mercadodocolchao.pt to request changes to your account.
Consent
We undertake to communicate by email, telephone and SMS with users who have expressly consented. We may communicate, exceptionally, when the information sent is essential to the provision of the service. You can change your details in your account at any time.
Transparency
In all our communications, we intend to continue to be transparent and clear about our services, prices, campaigns and the interesting information we provide.
Right to be Forgotten
You can delete your customer account at any time, but you will lose access to it. mercadodocolchao.pt undertakes not to make any communications from that moment on. However, the data strictly necessary to comply with obligations to the Tax Authority will be stored for the legally defined period.
Security
mercadodocolchao.pt is aware that the data you give us is important and non-transferable. We share the minimum information with our partners (e.g. carriers and/or payment providers) in order to increase the security and quality of the service. We are committed to ensuring your confidentiality. You can also consult our Privacy Policy.
Consent to the use of cookies.
In order for our website to function properly, we use cookies. In order to obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to document this correctly, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website :cookie first.com referred to as CookieFirst.
When you access our website, a connection is established with the CookieFirst server to give us the opportunity to obtain valid consent from you for the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have given your consent and to properly document this. The processed data is stored until the predefined storage period expires or the user requests the deletion of the data. Certain statutory storage periods may apply, notwithstanding the above.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing contract
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that the data of visitors to our website is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your state of consent or withdrawal of consent
- Your anonymized IP address
- Information about your browser
- Information about your device
- The date and time you visited our website
- The web page url where you saved or updated your consent preferences
- The approximate location of the user who saved their consent preference
- A universally unique identifier (UUID) of the website visitor who clicked on the cookie banner
